Customer Reviews

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What our customers say about 'Hoover Street Auto Repair'.

Please share your thoughts and feelings about Hoover Street Auto Repair shop in Ann Arbor, MI

Feedback Topic Ideas

  • Who served you
  • How you were treated
  • What was done for you
  • Vehicle make, model, type
  • Quality of work performed
  • What keeps you coming back
  • What is special about dealing with us

Overall Rating / 132 Total Testimonials

4.8 Out of
5 Stars

Hoover Street Auto Repair

5.0 out of 5 stars
- June 17, 2017

Excellent. I have been taking both of my older vehicles to Hoover over the last 6 years and have never had any issues. Fair price, high quality work.

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5.0 out of 5 stars
- June 17, 2017

Definitely coming here again! Great customer service

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5.0 out of 5 stars
- June 14, 2017

First time to you. I came to fix a problem caused by a different shop. They could nit resolve oroblem but you did first try. Very very pleased

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5.0 out of 5 stars
- June 9, 2017

Great service!

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5.0 out of 5 stars
- June 6, 2017

Helpful, informative, respectful and prompt!

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5.0 out of 5 stars
- June 3, 2017

They diagnosed my car within a few hours and were able to repair it the next day. My car sounded like a freight train and had a misfiring engine. Within one work day, they fixed the god-awful noise by replacing the resonator, and they replaced the spark plugs for the engine. This car has not sounded better since I've owned it (purchased it pre-owned in 2012). In fact, when I started the car after the repairs, I did not realize it was running. I almost walked right back in the front door to notify the mechanic that my car wouldn't start! To me, it now sounds like a Prius after years of the noise growing louder. Thank you for the repairs! As for the cost of repairs and customer service, I had a great experience. I don't know a ton about costs for auto repairs, but I thought the price was very fair. The shop was clean and appeared well maintained. The guy at the front desk and my mechanic (I think it was Eric) were friendly, straightforward, patient, and were able to answer any questions I asked. I would absolutely recommend this shop to anybody. Again, thank you for the service!

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5.0 out of 5 stars
- May 31, 2017

Very friendly, fast, and explains everything well.

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