Benefits For You

Customer benefits you will experience when doing business with Hoover Street Auto Repair:

  1. 100% Satisfaction

    Our mission is to make you happy. We want you to feel that you received top value from our services. We ask for your feedback after every job and immediately deal with any concerns.
    Hoover Street Auto Repair guarantee

  2. Straight Forward Advice

    Our philosophy here at Hoover Street Auto Repair is “treat people the way you want to be treated”. Our Service Advisors will always give you straight forward advice about your vehicle. We’ll take the time to give you the information you need & ask you the questions we need… and together make the best decisions for your vehicle & your situation.

  3. “Personalized” Maintenance Schedules

    For us, it’s not just about the vehicle, it’s about the customer’s needs first, then their vehicle. We call it “Personalized” auto repair service because we take the time to understand your driving habits, your specific vehicle’s needs and your expectations of the vehicle. Then we work with you to create a maintenance plan that meets those needs.

  4. 24 month/24,000 mile warranty

    We believe in our quality & stand behind it with the best warranty in Ann Arbor. (*on most parts & labor, see store for details) No hassle, no quibble guarantee. If it's not right, we will fix it. Problems rarely happen but, when they do, it’s our opportunity to prove we mean what we say… We want 100% satisfaction. For more details about our auto repair guarantee.

  5. NAPA Nationwide Warranty

    We also have the 12 month/12,000 mile NAPA AutoCare Nationwide Peace of Mind Warranty. It's a written warranty that is honored at more than 12,000 locations nationwide - more than any other automotive repair brand. So, no matter where your travels take you across the States, if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.

    NAPA Warranty Benefits

    -Included FREE with qualifying* repair or service work.
    -Covers parts and labor on qualifying repairs and services for 12 months/12,000 miles.
    -Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.
    -More about NAPA national warranty.

  6. Early Bird Check-in / Night Owl Drop-Off

    Need to drop off your vehicle outside our operating hours? No problem with our key drop box. Print and complete the early bird drop off form at home, park your vehicle at our shop, leave the form in your vehicle, and place your keys in our key drop box [see picture for location]. Please note: blank forms are also available beside the key drop box.

  7. Convenient Local Shuttle Service

    We’ll do our best to make car care convenient for you. Just let us know you’ll need a ride when making your appointment & we’ll get you were you need to go.

  8. Local Bus Service

    We have a bus stop very close by:
    * U-M "Blue" Commuter Bus stop is less than 200' from our front door. Route & schedule information
    * AATA "The Ride" routes & schedule

Overall Rating / 606 Total 1st-Party Reviews

4.8 Out of
5 Stars

Hoover Street Auto Repair

4.0 out of 5 stars
- September 21, 2018



5.0 out of 5 stars
- September 20, 2018

Very pleasant with friendly staff and professionalism.


4.5 out of 5 stars
- September 20, 2018

good service


5.0 out of 5 stars
- September 20, 2018

I had a great experience with you guys. I found you on Google and saw the great reviews and my experience definitely lived up to them. I was informed about what repairs/maintenance my car needed and then the work was done quickly and efficiently. I will definitely be back for anything I need done on my car in the future. Thanks guys!


5.0 out of 5 stars
- September 20, 2018

My experience was very relaxed and informed. There was no pressure to get more work than needed, staff were very friendly and I was informed along the way. Great as always!


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Our Service Advisor will reply as soon as possible (usually within one business day). If you require a faster reply please phone us at (734) 913-6272
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