Auto Service Blog

Why Do Our Customers Return?

Everything starts by providing excellent customer service and quality work on your vehicle. But this is only the beginning.

Most likely, you can find good work from other automotive service and repair providers in Ann Arbor. So, how does Hoover Street Auto Repair stand apart from the other auto service shops in Ann Arbor, MI?

With over 30 years of experience in automotive service and repair customers, Brian Hogue and his team constantly work to give you the most comprehensive customer service in Ann Arbor, MI.

This week at Hoover Street Auto a customer brought his 2012 Acura MDX in for a routine oil change service performed by our ASE certified Acura technician.

An inspection revealed at the current vehicle mileage a cooling system service and sparkplug replacement was needed. maintenance services were due based on the current vehicle mileage.

Replacing engine coolant flushes out contaminants that build up in the coolant fluid over time. The new coolant renews anti-corrosion and water-pump seal lubricant additives.

Today's repair is a 2012 Subaru Legacy lower control arm replacement due to excessive wear of the ball joints and control arm bushings.

Subaru's are well known to develop front end knocking noises. There are many reasons for the noises and the following should be inspected before doing Subaru suspension repair: Subaru lower control arms, Subaru ball joints, Subaru stabilizer link, Subaru sway bar bushings, and Subaru motor mounts. Please contact us if you need help with Subaru suspension loud knocking noise or Subaru front end noises over bumps.

This week we had a 2007 Mazda 3 needing an oil leak diagnosed and repaired.

We found the engine's rear crankshaft seal was leaking. Replacement of the seal would require the removal of the transmission for access to the leaking seal. After removing the transmission it was determined the clutch was worn and near the end of its life.

2010 Honda Odyssey air conditioning blowing warm air. Auto air conditioning diagnosis showed electrical system and AC controls all good, cooling refrigerant charge good, AC compressor not engaging due to failed AC compressor clutch. AC Compressor seals leaking so best repair was replacement of air conditioning compressor assembly. Recharged AC system, and full air conditioning function test.

To our Customers, Friends and Family:

We have been monitoring the COVID-19 situation in our region, and while there are many opinions, I want you to know that we are taking recommendations from the CDC and local health authorities VERY SERIOUSLY. Auto Service & Repair is an essential business and we intend to remain open, serving the Ann Arbor area with our top-notch service for your vehicles. And…we are taking special precautions to keep you and our staff safe.