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Customer Satisfaction Survey

We greatly value your opinion!

We would like to hear about your Hoover Street Auto Repair experience.

Help us serve you better by answering a few questions about our service.

Only the first question is required but completing other questions is greatly appreciated. Your survey response is confidential and highly valued. We are interested in your honest opinion.

If for any reason our service did not meet your expectations
please phone or send an email to Brian Hogue’s (business owner) private email.

ENTER FOR A CHANGE TO WIN

Complete our full satisfaction survey and you will be automatically entered in our monthly contest for great prizes.

See contest details

Required questions

Only this question is required.
Other survey questions are very valuable to us but not essential if your time is limited.

On a scale of 1 to 10, where 10 is 'I want to tell everyone' and 1 is 'Not going to happen'.
We only need to ask this one question to judge how well we are serving our customers.
Of all the questions we could ask your willingness to recommend us is the most telling. If your answer is YES that is all that counts! If your answer is NO we need to know what we are doing wrong - and fix it!

Contact Info

We really want to speak to you! Please provide your name so that we can say thank you. Especially if you give us a '10'!

Do you want to enter our monthly prize draw?

Please provide an email address or phone number. Is there a good time to contact you?

Please enter the work order (W/O) number this entry is related to. It is required for entry in our monthly draw.

Helpful Comments

This feedback is very helpful both to us and our customers in general. We greatly appreciate your comments!

Our suggestion box... and you don't have to restrict yourself to just one!

The good, the bad, and the ugly. Please feel free to comment on anything about your experience in dealing with our company.

Nice To Know

This information helps us to see where we are doing great and where we need to improve. These questions are optional so feel free to answer those you consider important or have time for. We appreciate any feedback you provide!

Testimonials

Testimonials are very valuable in spreading the good word about our business. We would greatly appreciate your comments about our service. To make them helpful please comment about specific qualities or features of our business and the service we provide.

Please provide some reasons why you like to do business with us.

Testimonials are all about building trust with new clients. Having your photo beside your testimonial adds tremendous credibility to your statements. If you have a photo we can use that would be so helpful. Or we can snap one the next time you are at the shop.

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